Everyone knows the frustrations of the MIDDLE SEAT on airplanes, but when you sit on the aisle, you have people bumping your elbow, and window seats don’t always actually offer a view.
A law firm in California says Delta and United Airlines could face federal class action lawsuits over allegations they sold “window seats”, without a window.
Sometimes the window isn’t lined up with the row, possibly because airlines squeeze the space between rows as much as possible.
But there are other times when there is no window at all. For example, some Boeing 737 aircraft have a row on the left side, ahead of the wing, where vertical air-conditioning ducts run behind the wall panels, so there’s no window.
Of course, airlines sometimes use “aisle” and “window” generally to describe where the seat is positioned.
But this could be a problem because many airlines charge extra for “window seats”, and so, if someone is paying for an actual window view, and there isn’t one, they could join this lawsuit.
A couple things worth pointing out:
1. These airlines were singled out because others, like American, DO alert customers that some seats have, “no window view.” This shows up on the seat booking page in the app.
2. Some customers think it’s a PERK to have a “wall seat” without a window because it’s easier and more comfortable to nap against the side.
There’s no comment from the airlines, but it’s possible that this could lead to them removing the surcharges for seats with no window.
But let’s face it, that’s UNLIKELY. The more likely result is they stop using the terminology “window seats” and only use the seat numbers, which will just make things more confusing and annoying.
(Newsweek)
