We’re in This Together

UPDATE:  Covid-19 cases continue to rise in Nevada; Governor Sisolak has issued new directives to bars, restaurants and other entities. 

Due to upward trends in cases and hospitalizations, bars will be moving back into Phase One restrictions under the ‘Roadmap to Recovery’ plans.

Bars that serve food can still offer curbside delivery, but patrons cannot go up to the bar and sit.

Restaurants cannot seat parties larger than six and outdoor dining will be encouraged.

Swimming pools and gyms will require masks unless someone is engaged in high intensity activity.**

An earlier mandate for the use of face coverings in public and inside businesses stands.  Learn more about the latest directive on face masks, and the exceptions to the rule here.


Here are the guidelines currently in place under Phase-2 of Nevada’s “Roadmap to Recovery”:

  • Nevada Casinos have reopened with strict guidelines provided by the Nevada Gaming Control Board; including social distancing and sanitizing measures.
  • Places of worship may reopen with maximum of 50 people gathering in attendance at a time and strict social distancing of six feet apart. They’re strongly urged to continue to use online or virtual services as much as possible.
  • Youth sports and recreation will be able to open under guidelines from Nevada Athletic Commission, Gaming Control Board or Nevada Department of Business & Industry
  • Sporting events may need to submit an operation plan to hold closed or spectator-less events
  • Live performances and live performers will not be allowed with spectators
  • Similar restrictions for outdoor venues like mini golf and amusement parks
  • Retail stores and indoor malls will be subject to same 50 percent capacity mandate and social distancing requirements
  • Food courts must adhere to same restrictions as restaurants
    Indoor venues, like movie theaters, bowling alleys and indoor malls will have occupancy restrictions and must allow for six feet of social distancing
  • Malls must prohibit areas where people congregate like seating or benches in hallways and open areas
  • Museums, art galleries, zoos and aquariums may reopen, at no more than 50 percent capacity with social distancing guidelines. Interactive and hands-on exhibits must remain closed
  • Water parks at 50 percent capacity with social distancing
  • **Swimming pools may reopen, but locker rooms will not be allowed to reopen and facilities will be limited to 50 percent capacity
  • Body art and piercing establishments may reopen with strict guidelines and appointments only. No body art may be done around nose or mouth, so face coverings can be worn at all times
  • Massage services may reopen under similar conditions by appointment only. Employees must wear facial coverings
  • Day and overnight spas may reopen but may not open steam rooms, saunas, hot tubs or communal facilities
  • Businesses that provide aesthetic or skin services may reopen under strict protocols, including facials, hair removal, tanning, eyelash and eyebrow services, etc.
  • **Larger gyms capped at 50 percent capacity and equipment must be regulated to ensure six feet of social distancing. Small gyms that can only accommodate ten people or less may do so only if they can adhere to social distancing
  • State offices may resume some services where necessary, but online services are encouraged
  • All employees will continue to be required to wear face coverings

The Governor stressed continued caution:  “During Phase 2, I cannot emphasize enough the importance of continuing to wear face coverings in public and maintaining at least six feet of social distancing when you are out in public and around people from other households… Nevada’s vulnerable populations should continue to shelter in place.”

You can read his entire press release from Tuesday, May 26th here:  https://nvhealthresponse.nv.gov/wp-content/uploads/2020/05/5.26-post-presser-release.pdf

Reno Media Group stations are committed to doing everything we can to remain #NevadaStrong and staying #RenoStrong.

Information is key to protecting you, your family and our community.  In addition to daily “Coronavirus–Facts, Not Fear” updates on-the-air from our news partner KTVN 2- News, we’ve compiled this information page for Northern Nevadans outlining the latest news, resources available to workers displaced by mandatory closures, and more.

Together, we will all navigate through the uncertainty and emerge stronger when this crisis has passed.  Stay Safe!

Stay aware of the latest information on the COVID-19 outbreak.  Many people who become infected experience mild illness and recover, but it can be more severe for others. Take care of your health and protect others by “doing the five” in the graphic on the right.

Get The Latest Updates

Johns Hopkins University Live Map showing confirmed cases worldwide

Nevada Dept of Health and Human Services Analytics showing confirmed cases in Nevada

Washoe County Impact Dashboard showing confirmed cases in Washoe County

Centers for Disease Control and Prevention

Regional Information Center jointly from Washoe County, City of Reno, and City of Sparks

Washoe County COVID-19 Information

City of Reno COVID-19 Information

City of Sparks COVID-19 Information

Washoe County School District Information

Google’s COVID-19 Information

Washoe Country REMSA has set up a “Community Triage Line”.  It has information about coronavirus and getting access to testing.  24-7 you can call 328-2427.

Current Regulations for Nevada

All of the current regulations, emergency directives, and press releases for the state of Nevada can be found here.

For more information on correct usage of face masks  check here.


  • Nevada school buildings will remain closed through the end of the 2019-20 school year.


  • The Nevada Department of Employment, Training and Rehabilitation will backdate all unemployment claims and waive the work search requirement and the 7-day wait period for approved unemployment insurance benefits.


Washoe County Senior ‘take-out’ Meal Sites

The Washoe County Senior Center on 9th St., will serve takeout meals Monday through Friday, from 11:15 a.m.-12:30 p.m. All other congregate locations will serve take-out meals Monday through Friday, between 11:45 a.m.-12 p.m. Meal reservations are required for all sites except the 9th street location prior to 8am that day. To reserve a meal call 328-2786. A complete list of congregate sites is on Washoe County’s Senior Services Page.

Washoe County Meals on Wheels program
The Meals on Wheels program will continue to deliver food to over 1,000 homebound seniors. To sign up call Washoe 311 or visit Washoe County’s Meals on Wheels page.

Food Bank of Northern Nevada

To learn how to receive help : FBNN.org.

The Salvation Army – Food, Utility, Rental and Shelter Assistance

The Salvation Army has modified their normal operations in response to COVID-19. All of the latest details can be found on their website here. The application for rental assistance is here.

Catholic Charities of Northern Nevada – St. Vincent’s Food Pantry

St. Vincent’s Food Pantry and Dining Room are open. More information is available here.


Applying for Benefits

Unemployment: To apply for unemployment , go to the Unemployment Insurance Claim Filing System here or call (775) 684-0350 in Northern Nevada. For more information about unemployment in Nevada, visit www.detr.nv.gov

SNAP, WIC, and TANF Welfare Services: Nevadans may apply for welfare services through the Department of Health and Human Services’ Division of Welfare and Supportive Services which provides food assistance (SNAP and WIC) cash assistance (TANF), medical and child care assistance through Access Nevada or by calling (775) 684-7200 for Northern Nevada offices to be connected with a representative.

The Food Bank of Northern Nevada is continuing their schedule of SNAP outreach schedule to assist people with getting their SNAP application completed to connect their family with benefits.  Each month the schedule of where and when the Food Bank SNAP team are located can be found on the website at FBNN.org.  During COVID-19 when many are sheltering in place to protect themselves and others, applicants for SNAP can also receive help with their SNAP Application over the phone.  People who are interested in this service can call 775-331-3663, extension 152 from 8 a.m. – 4:30 p.m. to receive SNAP application assistance.

WIC: There’s additional information for WIC families regarding their WIC Benefits and COVID-19. Here’s the link for Nevada WIC  www.nevadawic.org/

Health Insurance: Nevadans will be able to enroll in health insurance plans through the Silver State Health Insurance Exchange between March 17 and April 15 as part of a limited exceptional circumstance special enrollment period. Enroll online here or call  (800) 547-2927.

Veterans: The VA Office has information for Veterans here. The PenFed Foundation COVID-19 Emergency Financial Relief Program was created to provide financial assistance to all Veterans, active military service members, and those currently serving in the Reserves and the National Guard who are experiencing a financial setback due to the negative economic effects of the COVID-19 pandemic. Apply here.

Mortgage Assistance:

Other banks may offer their own options, but Fannie Mae and Freddie Mac loans have options here:

Tax Relief:

The deadlines to FILE and PAY federal income taxes have been extended to July 15, 2020.

Stimulus payment checks: Most Americans will receive checks in April. If you have not received your check, you can use the IRS’s new tool here.


Relief Funds and Loans

In cooperation with the City of Reno, the City of Sparks, and Washoe County, the Community Foundation has established a charitable relief fund to help address needs arising from the COVID-19 pandemic in northern Nevada. More info at NevadaFund.org

Small Business Administration Disaster Assistance Loans can be found here.


Other Resources

Kids at Home

Looking for activities for kids at home? Check out the resources at VirtualSchoolActivities.com


Washoe County Library System Reopening Plans:

Washoe County Library System


Cleaning and Disinfecting Your Home

The CDC has released a guide to cleaning and disinfecting your home, and you can read it here.


Online DMV

As of March 18, the Nevada Department of Motor Vehicles’ (DMV) offices are closed statewide, and customers will only be served online or at kiosks. Click here for a list of services that can be done online.

The State of Nevada has granted an automatic 90-day extension on any driver’s license, vehicle registration or other document that has an expiration date of March 16 through April 30, 2020. Download and print the Extension Letter to present to law enforcement on demand.


Domestic Violence Hotline

Safe Embrace is keeping its shelter and 24/7 crisis hotline operational for those forced to stay in a home environment with, or in close proximity to, an abuser. Those in need of help can call the hotline at (775) 322-3466.

Additionally, the Domestic Violence Resource Center in Reno can be reached at (775) 329-4150.


How You Can Help

Donate Blood

Coronavirus Impacts Blood Supply – URGENT SHORTAGE: DONORS NEEDED

Make your appointment here at Vitalant.   Vitalant.org



Food Bank of Northern Nevada:   If you have not volunteered before at the Food Bank of Northern Nevada, you can complete a volunteer application by clicking here:  Volunteer Application. After completing the application, Volunteers who are interested in our new training session opportunities can sign up here:  Volunteer Session Registration.

Shopping Angels: This service needs volunteers to help shop for those who cannot leave their homes – https://www.facebook.com/shoppingangelsnv/



Use any of the links below to donate directly to charities helping Northern Nevada

Food Bank of Northern Nevada: The Food Bank of Northern Nevada has experienced a sharp increase in demand for emergency food in recent weeks, and monetary donations to continue their efforts are greatly appreciated.  Now, they’ve made it even easier to contribute with the “Text to Give” program.  You can text “FEED NV” and a donation amount to 50155.  Every dollar helps them provide three meals.  You can also donate or learn how to receive help at FBNN.org.

The Salvation Army

Catholic Charities of Northern Nevada